About Us

About Us

WHO WE ARE?

About Us

At Codie, we are a team of experts in Artificial Intelligence and customer service technology. Our goal is to revolutionize the way businesses interact with their customers by providing cutting-edge AI solutions. Our team is made up of industry veterans and technology leaders who are dedicated to creating innovative and effective solutions to improve customer experience and drive business outcomes. We pride ourselves on our ability to understand the unique needs of each business and tailor our solutions to fit those needs. Whether it’s through our state-of-the-art AI-powered customer assistant platform, or our cutting-edge AI technology, we work to empower our clients to stay ahead of the competition and achieve success in today’s fast-paced digital environment. At Codie, we are committed to delivering exceptional results for our clients, and to always pushing the boundaries of what is possible with AI.

Diagram

Codie technical diagram

Codie technical diagram depicts a user communicating with a virtual assistant which is connected to the organization’s cloud server. The cloud contains a machine learning and processing system that analyzes incoming messages, retrieves information from the organization’s database, and connects to the GPT-3 API for additional analysis. Codie natural language processing technology converts speech recordings into text for effortless communication with users . Utilizing a transformer-based language model system, the system can accurately determine user intent and provide helpful responses. The app retrieves necessary product information from the database and uses text-to-speech technology to responsed to the user. The model is constantly improving by feeding findings from the GPT-3 API back into its training process. The web-based code panel on the right side is where the latest settings and performance reports are provided.